Help Center

Frequently Asked Questions

Everything you need to know about TemariLiQ Academy

Getting Started

What is TemariLiQ Academy?

TemariLiQ Academy is Ethiopia's leading digital learning platform built for Freshman and Remedial university students. We provide 50,000+ past exam papers, expert mentor matching, video lessons, and personalized study feeds to help students achieve academic excellence.

How do I get started?

Getting started is simple: Download the app from Google Play or App Store, create a free account, select your program (Freshman or Remedial), and your personalized dashboard is instantly ready. No setup fees — it's completely free to join.

Is TemariLiQ Academy really free?

Yes! Creating an account is 100% free. You can access selected materials at no cost. For full unlimited access to all past papers, video lessons, and mentor matching, we offer affordable subscription plans starting from ETB 350/month.

What devices and platforms are supported?

TemariLiQ is available on Android and iOS via our mobile app, and also accessible through any web browser on your laptop or PC. The app supports offline mode so you can download lessons and study without internet.

Subscription & Pricing

What plans are available?

We offer three plans: 1 Month (ETB 350), 6 Months (ETB 1,750 — best value, saves ETB 350), and 12 Months (ETB 2,500 — maximum savings). All plans include full access to every feature on the platform.

How do I pay for a subscription?

You can subscribe using mobile money (Telebirr, CBE Birr), bank transfer, or through our in-app payment system. Payments are processed securely and your subscription activates instantly upon confirmation.

Can I cancel my subscription anytime?

Yes. You can cancel your subscription at any time from your account settings. Your access continues until the end of your current billing period. We do not offer partial refunds on unused days.

Do you offer student discounts or group pricing?

Yes! We offer special group pricing for universities, study groups of 5+, and campus ambassadors. Contact us at temariliqacademy@gmail.com or reach our Telegram bot to discuss group plans.

Content & Exams

How many past exam papers are available?

We have over 50,000 past exam papers covering the years 2012 to 2024 across all university departments and programs. Papers are organized by year, subject, department, and difficulty level for easy navigation.

Are the video lessons in Amharic or English?

We offer lessons in both Amharic and English depending on the subject and instructor. The majority of our content is bilingual to ensure maximum accessibility for all Ethiopian students regardless of their preferred language.

Can I download content for offline use?

Yes! Premium subscribers can download video lessons, notes, and study materials for offline access. Downloaded content stays available for the duration of your subscription period and syncs automatically when you reconnect.

How often is new content added?

New content is added weekly. Our team of expert educators continuously creates updated video lessons, study notes, and practice questions. New past papers are added immediately after official exams are released each academic year.

Account & Access

I forgot my password. How do I reset it?

On the login screen, tap "Forgot Password?" and enter your registered email or phone number. You'll receive a verification code via SMS or email. Enter the code and set your new password. The process takes under 2 minutes.

Can I use my account on multiple devices?

Yes, your TemariLiQ account works across all your devices simultaneously. Your progress, bookmarks, and downloaded content sync automatically across your phone, tablet, and web browser.

How do I update my program or grade level?

Go to Settings → My Profile → Academic Info and update your program selection. If you transition from Remedial to Freshman status, contact support and we'll update your access tier accordingly.

Mentorship

How does mentor matching work?

After creating your account and specifying your department and university, our system automatically matches you with approved mentors in your field. You can also browse mentor profiles and request a specific mentor directly from your dashboard.

How do I become a mentor on TemariLiQ?

Visit our Mentor page and click "Register as Mentor." Fill in your details including your department, university, and upload a proof document (student ID or academic credential). Once approved by our team, you'll receive access to your mentor dashboard.

Is being a mentor paid?

Yes! Approved mentors earn income based on student engagement with their content and direct mentoring sessions. Payout rates and structures are discussed during the approval process. Many mentors earn a significant supplemental income.

Still have questions?

Our support team is available 24/7 to help you with anything.